The management system “Ways to Quality” takes your values as a point of departure and puts at your disposal a set of instruments to enable you to realise your goals.
The quality of interpersonal relations is particularly important in the service sector. Patients, pupils, the elderly, and those with special needs are all dependent on services, and therefore on relationships. The quality of such interpersonal relations shapes profoundly the effect of the purely professional competence of an individual. Thus “Ways to Quality” places it at the heart of its operations.
Common project themes:
Identity, directive lines, resources
Individual responsibility, organisation, direction
Structure and the functionality of processes
Social and professional competencies, collaboration
Demands of the work environment
Our communal objective in a quality management project is to put in place a culture of structures, processes and competencies to match the requirements of your establishment.